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How Customer Retention and Churn Impact Growth and Valuation

Accelerate Revenue Growth with a Focus on Factors Improving Retention

Growth rate, churn rate and profit margin are the 3 most important metrics that drive valuation for technology companies. Companies tend to overlook the importance of churn in providing a foundation for an optimal valuation. In this seminar, we will explain why churn is an important indicator for future growth and profitability, and we will examine the various factors that can be adjusted to reduce churn as a company grows.

Why You Should Attend:

  • Entrepreneurs need to know the math behind proper churn calculations
  • Learn how to determine the root cause of your churn
  • Understand the various levers you can adjust to impact churn rates
  • Determine the minimum acceptable churn for your business

What You Will Leave With:

  • Clear understanding of the record keeping that is necessary for churn calculations on an ongoing basis
  • A checklist of things you can do to improve customer retention
  • A framework to understand how churn relates to other metrics you need to optimize

This seminar builds on past webinars from Garibaldi on financial planning and raising capital.

Presenters: Geoffrey Hansen, Garret LaValley, Ashkan Mohammadian

About Garibaldi Capital Advisors

Garibaldi is Canada’s leading investment bank for mid-market technology companies. We help Canadian technology companies with key financial transaction milestones, such as raising growth capital or selling their company, through its Capital Advisory services. By leveraging access to key investors or acquirers, technology industry sector knowledge, and financial insights, Garibaldi is able to maximize valuation for its clients. By understanding the needs of technology entrepreneurs, Garibaldi creates a better experience for entrepreneurs completing these complex transactions.

www.garibaldicapital.com

Cover photo for Garibaldi x SFU VentureLabs webinar series, photo of cityscape

Event Details

How Customer Retention and Churn Impact Growth and Valuation

Date:
December 16, 2020 @ 11:00 am - 12:00 pm

Location:
Online Event

Organizer:
SFU VentureLabs

Cost:
Free